Dispatcher Rayne Idland received a Letter of Excellence on January 8, 2019 at the City Council Meeting. Dispatcher Idland was the dispatcher on duty when officers advised on radio that they were en route to a local residence where a physical altercation was in place. 911 calls started coming into the dispatch center.
The incident involved a weapon being discharged and children present in the residence. Dispatcher Rayne Idland was able to relay necessary information to responding units and maintain contact with the primary party involved.
Photo by LaRae Tangen